Support

Q:
What can you buy from us?

A:
New energy vehicles,Electric cars,Hybrids,Used cars,Auto parts
Q:
How can we guarantee quality?

A:
Always a pre-production sample before mass production;Always final Inspection before shipment;
Q:
How can I ensure that the vehicle I purchase complies with my country's import regulations?

A:
Our team is well-versed in international automotive trade laws and will guide you through the necessary steps to comply with your country's customs regulations for importing vehicles. We provide comprehensive support, including all required documentation, to facilitate a smooth import process.
Q:
What types of shipping options do you offer for exporting cars?

A:
We offer a variety of customized shipping solutions, tailored to meet your specific needs. Whether it’s by sea, air, or land, we select the most cost-effective and efficient mode of transportation to ensure timely delivery while keeping costs down.
Q:
Are the vehicles inspected before they are exported?

A:
Absolutely. Each vehicle undergoes a thorough multi-point inspection prior to export to ensure it meets our stringent quality standards. This includes checking for any mechanical issues and ensuring the vehicle is in excellent condition before shipment.

Q:
Can I track my vehicle during the shipping process?

A:
Yes, we understand the importance of transparency. Our real-time tracking system allows you to monitor your vehicle’s journey from our facility to its final destination, providing updates at every stage of the logistics process.
Q:
Do you offer after-sales support for exported vehicles?

A:
Certainly. Our commitment to customer satisfaction extends beyond the sale. We provide robust after-sales support, including assistance with warranty claims, spare parts sourcing, and technical advice, ensuring you have continued support long after your purchase.
Q:
After-sales service

A:
Global warranty network covers 100+ countries，24h on the line for you